Welcome New Travel Agents!

New to the travel industry (less than 1 year) or new to Sky Bird Travel & Tours? We’re here to support you! We have multiple resources available for new travel agents, including customized itineraries for clients, group travel planning, student discounts on international fares, travel insurance, and more! Don’t be shy, we all started with no experience. Discover more about who we are and our mission here!

New Travel Agent Resources

Logo WINGS Booking Engine Powered by Sky Bird Travel Tours

If you haven’t yet, register for our WINGS Booking Engine to access low fares from 3 GDS! We carry flights, hotels, car rentals, tours, cruises, travel insurance, and more. Register for FREE and begin earning higher commission checks every week.

Look for our quarterly live webinars specifically for NEW travel agents that have been in the industry for less than a year. During this hour, you’ll master WINGS and give your business a significant advantage. Plus, there is a Q&A session where you can ask anything! We also host two live WINGS webinars every 2nd Thursday of the month. Check out our upcoming dates here!

Social Media

Follow us on social media, where we post popular destinations, up-to-date information, travel promotions, special sales, and more! On Facebook, join our Sky Bird Travel Fare Insiders Group to access daily travel content and a group of other travel agents like you.

Social Media

Follow us on social media, where we post popular destinations, up-to-date information, travel promotions, special sales, and more! On Facebook, join our Sky Bird Travel Fare Insiders Group to access daily travel content and a group of other travel agents like you.

Our Travel Blog

Our travel blog, updated weekly, is helpful and entertaining! We write articles focusing on travel updates, industry news, new destinations, helpful tips, and more! Catch up on our most recent blog postings here!

A wide shot of Kauai Island in Hawaii showing the blue ocean, green mountains, and stunning flora native to the area. This spot can be seen on a luxury vacation with Sky Bird Travel & Tours Sky Vacations called the Hawaii Island Hopping customized vacation tour package.

Frequently Asked Questions

PNR means passenger name record. It’s 6 alpha-numeric characters that locate the reservation. There is one PNR for the GDS (see below) and one for each airline.

GDS (formerly CRS) means Global Distribution System. These are the computer systems where airlines load their inventory, fares, and schedules (Sabre, Amadeus, Apollo, Galileo, Travelport, and Worldspan are the GDS names you’ll hear).

Published fares are “published,” meaning anyone can buy a published airfare. Published fares can be bought from anywhere – online booking sites, travel agencies, and directly through the airlines.

Net fares are airfares not available online through flight booking websites or the airlines’ websites. These airfares are only available for travel agents through a Global Distribution System (GDS). Net fares are also known as private airfares, wholesale airfares, consolidator airfares, and unpublished airfares. All these terms can be used interchangeably.

The final payment, official name list, and ticketing are due 45 – 75 days prior to clients’ departure, depending on the carrier.

Some people in your group want time to explore on their own. If the airline cannot provide you with an acceptable fare for the deviation, Sky Bird’s Groups Department will make sure every client is accommodated and still gets a great price.

We know cancelled plans ignite stress and disappointment. We ease the sting by handling changes and cancellations to keep the process stress-free.

Any further questions, please email us at toronto@skybirdtravel.ca

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